Follow glucose live
Current value with trend arrow, the pump's short-term prediction, and a graph you can zoom.
How Panko works
Panko connects three things: the glucose sensor, the pump and the people who care for the person wearing them.
From sensor to caregiver
1. The sensor measures
A continuous glucose sensor measures glucose under the skin and sends it to the pump.
2. The pump decides and reports
The Panko pump uses the reading, delivers insulin, and reports glucose, battery, reservoir and status to the cloud over Wi-Fi or cellular.
3. The cloud delivers
Readings are stored securely and passed to everyone linked to the patient, within moments.
4. Caregivers follow and act
In the app or on the web, caregivers see glucose, get alerts and, if allowed, send commands. The pump confirms every command.
What caregivers can do
Understand the pattern
Time in range, average, variability, and a daily pattern that shows when highs and lows tend to happen.
Get alerts
Notifications for low and high glucose, no data, and pump problems, with the person's own limits.
Control the pump
Deliver a bolus, suspend or resume basal, fill the reservoir, and change settings if you are the owner. Nothing is shown as done until the pump confirms it.
Share care
Invite other caregivers and decide what each can do. Remove access at any time.
Keep a record
Every command and notification is logged, so everyone can see what happened and who did it.
Who can do what
Each person linked to a patient has one of three roles.
Owner
The person who set the pump up. Cannot be removed.
- Everything an admin can do
- Change dosing-related algorithm settings
- Manage who has access
Admin
A trusted caregiver with control.
- View everything
- Deliver a bolus, suspend or resume basal, fill the reservoir
- Invite and remove viewers and admins
Viewer
Follows along, read-only.
- See glucose, history and pump status
- Receive alerts
- No pump controls
Alerts
Alerts follow the limits the owner has set for the person. Each can be switched on or off by every caregiver.
Urgent low, low and high glucose
Critical alarms can sound even in Do Not Disturb, once the caregiver has allowed it.
No glucose data
Raised when no valid reading has arrived for a while, because a blind loop needs attention.
Sensor and pump problems
Sensor disconnected, pump offline, low battery, low reservoir, pump error.
Command not confirmed
If the pump does not confirm a command after several tries, everyone is told so nobody assumes it worked.
Without internet: Bluetooth
When there is no internet, the app can connect directly to the pump over Bluetooth. As a guest you can view readings. Signed in as an owner or admin you can also send commands. While connected this way the app talks only to the pump, and everything syncs again when you are back online.